It is Smith Office & Computer Supply's policy to respect and protect the privacy of our customers and the users of www.smithofficesupply.com and www.smith-order.com (hereinafter, the "Site"). Consequently, we will not sell, share, exchange or rent user information to others.
What Information Do We Collect?
In order to fulfill the requests of Site users, the user may be requested to provide the following information:
Userís mailing address.
Userís e-mail address.
Userís phone number.
Userís credit card number.
For your own security, we will never request your password, user name, credit card information or other personal information through email. This practice, called "phishing", is a scam designed to steal your personal information. If you receive an email that looks like it is generated from Smith Office and Computer Supply asking you for your personal information please do not respond.
What Do We Use Userís Information For?
Smith Office & Computer Supply collects user information for the express purpose of delivering the purchased product. If Smith has trouble processing an order, a request, or completing a delivery, the contact information will be used by Smith to contact the user.
How Do We Protect Your Information?
Smith Office & Computer Supply implements a variety of security measures to maintain the safety of userís personal information when a user places an order. Smith offers the use of a secure server. All supplied/sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into Smithís payment gateway provider database only to be accessible to those authorized with special access rights to such systems, and required to keep the information confidential. After a transaction, userís private/sensitive information will not be stored on Smithís servers or office, unless specifically requested in writing by user.
Third Party Links
At Smith Office & Computer Supplyís discretion, Smith may include or offer third party products or services on the Site. These third party sites have separate and independent privacy policies. Smith therefore has no responsibility or liability for the content and activities of these linked sites. Nonetheless, Smith seeks to protect the integrity of the Site and welcomes any feedback about these third party sites.
Changes to Userís Information
The user of the Site can always update the personally identifying information provided to Smith Office & Computer Supply simply by accessing and updating their account information on the Site or by e-mailing Smith at firstname.lastname@example.org.
Children's On-Line Privacy Act Compliance
Smith Office and Computer Supply is in compliance with the requirements of COPPA (Childrenís Online Privacy Protection Act). The Site, products and services are all directed for sale to people who are at least 13 years old or older. When a user makes a purchase on the Site, the user is representing to Smith that he/she is an adult.